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Unified Office Announces Food Safety Service IoT Platform for Restaurants

By Ken Briodagh

Unified Office, a managed services provider (MSP) offering hybrid cloud-based business communications services, IoT services and data analytics, recently announced its Food Safety Service for Restaurants.

This program reportedly combines various components of the company’s Total Connect NowSM business communications platform including its Visual Performance Suite (VPS) advanced business analytics, and Total Connect Now Operations Performance Suite (TCNOPS) IoT services. Hundreds of Quick Service and Fast Casual restaurants across the US, including more than one hundred Domino’s franchisees, are already using these services to help meet food safety requirements.

“Food safety is a major hot button issue in the restaurant industry right now,” said Ray Pasquale, Founder & CEO, Unified Office. “The food safety technology market is a $20 billion* dollar market with millions being spent each year on everything from germ detection AI technologies to automated food kiosks, IoT sensors, and robot chefs. We saw a way to meet this need with a combination of our existing services which we customized for the restaurant industry. We incorporated our IoT platform into our industry leading business communications platform, the result of which is not only increased food safety compliance and visibility but also increased revenues as a result of never missing a call particularly at times of peak demand.  In today’s impatient, post Amazon real-time world, lost revenues can occur when customers get busy signals, are put on hold, or worst yet, sent to voicemail.”

Unified Office’s Food Safety Service incorporates its TCNOPS offering to monitor refrigeration, fan exhaust emissions, prep table temperatures, door sensors, and other components that are crucial not only to maintain food safety compliance but also to monitor and alert on temperature variations that might result in food inventory waste.


Ken Briodagh is a storyteller, writer and editor with about two decades of experience under his belt. He is in love with technology and if he had his druthers would beta test everything from shoe phones to flying cars.

Edited by Ken Briodagh
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